Cancellation and Refund Policy

1. Subscription Cancellation

a. Cancellation by Users:

You may cancel your subscription at any time by accessing your account settings or contacting our support team at [email protected]. Cancellations will take effect at the end of your current billing cycle. You will retain access to the platform until the end of the cycle, and no prorated refunds will be issued for partial months.

b. Cancellation by Us:

We reserve the right to suspend or terminate your subscription if you violate our Terms and Conditions or fail to pay subscription fees. In such cases, no refunds will be provided.

2. Refund Policy

a. No Refunds: As our platform operates on a subscription basis, we do not offer refunds for any fees paid. Once a subscription is purchased, the payment is non-refundable, regardless of usage or cancellation date.

b. Exceptions: Refunds will only be considered in the event of billing errors or technical issues that prevent access to the platform, and only at our sole discretion. Any refund issued in such cases will be processed to your original payment method.

c. Refund Requests: To inquire about potential exceptions, contact us at [email protected] within 15 days of the transaction. Include your account details and a description of the issue. We will review your request and respond within 7 business days.

3. Free Trials

If you are enrolled in a free trial, you may cancel at any time before the trial ends to avoid being charged. Once the trial period expires, standard billing will apply, and refunds will not be provided for charges incurred after the trial.

4. Changes to Subscriptions

a. Upgrades and Downgrades:

Upgrading your subscription will take effect immediately, and the new rate will be prorated based on the remaining billing cycle.Downgrades will take effect at the end of the current billing cycle.

b. Changes by Us: We reserve the right to modify our subscription plans, fees, or features. Notice of such changes will be provided, and your continued use of the platform constitutes acceptance.

5. Contact Us

If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at:

UnifyDash

2402 PuriEmerald Bay, Gurugram Haryana 122006

[email protected]

092208 12750